RMA Request
We'd like to inform you that this form will soon no longer be supported. We recommend using rma.ubnt.com for all future warranty submissions. We appreciate your patience with this transition.

Contact Information

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Items to Return

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Please specify the 5 digit code before the 12 digit MAC address on the label.
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Please download the spreadsheet from here. After downloading please fill out the form with your product information, then ‘Save-As’ a .csv file to upload.

Field order should be: Product name, MAC Address, Date Code, Support Ticket, Problem Category, Problem Description.